Birthday Party FAQ

Deposits:

In connection with your event, a deposit of $100 for private party areas . Please note that those deposits are non-refundable but transferable to another event ONLY.

Final Arrangements:

All final arrangements including final headcount and food orders for your event must be made by the Monday, 2 weeks before the event. Any changes to food orders, number of tables, catering or electric service to your tent within 2 weeks of the event will be subject to an additional $10 per change. Within 72 hours changes to tour or hayride times, additions of private activities such for your event will be an additional $75 fee. If no confirmation is made 2 weeks prior the original contract will be applied.

Bringing your own food:

We do not allow outside food, except in extreme circumstances of health issues. In this case there will be a $49 service fee added to the bill for outside food vendor services (see below).

Outside Caterers or Vendors:

A $100 fee per vendor will be charged for outside caterers with food or other merchandise, including clowns, DJs or bands, photographers and videographers, characters, musicians and face painters. Arrangements must be made prior to 2 weeks in advance of your event to notify us of outside vendors. All outside vendors are required to have an insurance certificate on file with us 2 weeks prior to your event. If there is an outside vendor that you would like to use, please contact the special events team manager to ensure compliance with our insurance and get details for the specific COI needed. Please note that vendors without the proper insurance cannot be allowed to perform activity under any circumstances.

Food Delivery Times:

Every attempt will be made to accommodate specified food delivery times, however, please note that food delivery times can vary by as much as 15-30 minutes depending on the menu items and the amounts you have ordered.

Cancellation Policy:

In the event you must cancel your event, there are several options. 14 days notice must be given and your deposit is transferable to book another event with us, however, if you need to cancel your event and not reschedule, your deposit will be forfeited. If food was ordered and a deposit made, that deposit will be forfeited. The deposit cannot be used to purchase anything other than another event. If you do not show for your event on the day of, all deposits will be forfeited and a $75 rescheduling fee would apply. In the event of cancellation, we request 14 days notice in advance of the event date.

Traveling:

Please note that during September and October, travel in the area may be heavy as there are multiple Fall Festivals going simultaneously. Please inform your guests and allow yourself extra travel time to the farm during this time. While every effort will be made to keep your event times running on schedule, delays may be possible.

Our Staff:

Our Special Events staff will check in on your event from time to time and you will have the cell phone number of one our special events staff members to contact should you need extra items, however, we want you to enjoy our farm, the activities and your guests in your own way. If you need extra help or special accommodations, please inform us in advance, as we may be able to accommodate you or advise you that you may need a dedicated party attendant to help you with your needs. Please note that those arrangements must be made 2 weeks in advance when finalizing details.

Arrival:

You may arrive 1 hour before your scheduled event time to set up and organize your event. You will be given an extra 1/2 hour after your event to return your belongings to your car and clean up.

Check In:

Please check in at the Cash Register area and let us know you are here. One of our Special Events Team Members will help you to your event area and make sure you have everything you need to get started. If you have supplies to be delivered to your area, we can supply carts for you to bring them in.

Last Minute Items:

If you need any last minute items such as ice, extra wristbands for activities or need to order additional food or beverages, just let one of our team members know and it will be delivered directly to your event area. Market rate fees will be charged.

Time Extensions:

If you wish to extend your event time the day of the event, please speak with your attendant. Every attempt will be made to accommodate a time extension for your event if it is possible. There is $50 per hour fee will be assessed.

Final Payment:

Payment is due in full at the end of the event. Please note that we accept cash payment as well as all major credit cards.

Restroom Facilities:

Your event attendant will direct you to the restroom closest to your area. If your guests have handicap accessibility needs we have a handicap accessible restroom in the Farm Store.

Alcohol Policy:

We sell wine and beer in our Farm Store, but due to State Laws, we are unable to open it for you or serve it.  We do not allow outside beer or wine.  We cannot be held responsible for you or your guests, and we ask that you ensure that your guests do not become visibly intoxicated. Guests that become visibly intoxicated will be dealt with on an individual basis, up to and including being asked to leave the premises.

Guest safety:

Due to inclement weather, we reserve the right to cancel, reschedule or move the event indoors. This measure is applied to protect the guests from extreme weather conditions and ensure the safety of the whole event.

Weather on the farm:

It can be 10 –15 degrees cooler on the farm and is often windy. Please wear appropriate footwear as picking activities may require walking on uneven ground in the fields or orchards and parking may be in pastures or fields.

DISCLAIMER:
ALL visitors, guests, and customers of Garden of Eve LLC, park and participate in all farm and PYO Activities AT THEIR OWN RISK.